Global Issue Tracking Software Market Research Report 2023

Report ID: 1884000 | Published Date: Feb 2026 | No. of Page: 88 | Base Year: 2025 | Rating: 4.7 | Webstory: Check our Web story
Request Sample Report
Pre-Order Enquiry
Request Discount(%)

Impact of U.S Tarrifs Analyzed 2025 

1 Report Overview
    1.1 Study Scope
    1.2 Market Analysis by Type
        1.2.1 Global Issue Tracking Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
        1.2.2 On-Premise
        1.2.3 Cloud-Based
    1.3 Market by Application
        1.3.1 Global Issue Tracking Software Market Share by Application: 2017 VS 2021 VS 2028
        1.3.2 SMEs
        1.3.3 Large Enterprises
    1.4 Study Objectives
    1.5 Years Considered
2 Global Growth Trends
    2.1 Global Issue Tracking Software Market Perspective (2017-2028)
    2.2 Issue Tracking Software Growth Trends by Region
        2.2.1 Issue Tracking Software Market Size by Region: 2017 VS 2021 VS 2028
        2.2.2 Issue Tracking Software Historic Market Size by Region (2017-2022)
        2.2.3 Issue Tracking Software Forecasted Market Size by Region (2023-2028)
    2.3 Issue Tracking Software Market Dynamics
        2.3.1 Issue Tracking Software Industry Trends
        2.3.2 Issue Tracking Software Market Drivers
        2.3.3 Issue Tracking Software Market Challenges
        2.3.4 Issue Tracking Software Market Restraints
3 Competition Landscape by Key Players
    3.1 Global Top Issue Tracking Software Players by Revenue
        3.1.1 Global Top Issue Tracking Software Players by Revenue (2017-2022)
        3.1.2 Global Issue Tracking Software Revenue Market Share by Players (2017-2022)
    3.2 Global Issue Tracking Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3.3 Players Covered: Ranking by Issue Tracking Software Revenue
    3.4 Global Issue Tracking Software Market Concentration Ratio
        3.4.1 Global Issue Tracking Software Market Concentration Ratio (CR5 and HHI)
        3.4.2 Global Top 10 and Top 5 Companies by Issue Tracking Software Revenue in 2021
    3.5 Issue Tracking Software Key Players Head office and Area Served
    3.6 Key Players Issue Tracking Software Product Solution and Service
    3.7 Date of Enter into Issue Tracking Software Market
    3.8 Mergers & Acquisitions, Expansion Plans
4 Issue Tracking Software Breakdown Data by Type
    4.1 Global Issue Tracking Software Historic Market Size by Type (2017-2022)
    4.2 Global Issue Tracking Software Forecasted Market Size by Type (2023-2028)
5 Issue Tracking Software Breakdown Data by Application
    5.1 Global Issue Tracking Software Historic Market Size by Application (2017-2022)
    5.2 Global Issue Tracking Software Forecasted Market Size by Application (2023-2028)
6 North America
    6.1 North America Issue Tracking Software Market Size (2017-2028)
    6.2 North America Issue Tracking Software Market Size by Country (2017-2022)
    6.3 North America Issue Tracking Software Market Size by Country (2023-2028)
    6.4 United States
    6.5 Canada
7 Europe
    7.1 Europe Issue Tracking Software Market Size (2017-2028)
    7.2 Europe Issue Tracking Software Market Size by Country (2017-2022)
    7.3 Europe Issue Tracking Software Market Size by Country (2023-2028)
    7.4 Germany
    7.5 France
    7.6 U.K.
    7.7 Italy
    7.8 Russia
    7.9 Nordic Countries
8 Asia-Pacific
    8.1 Asia-Pacific Issue Tracking Software Market Size (2017-2028)
    8.2 Asia-Pacific Issue Tracking Software Market Size by Country (2017-2022)
    8.3 Asia-Pacific Issue Tracking Software Market Size by Country (2023-2028)
    8.4 China
    8.5 Japan
    8.6 South Korea
    8.7 Southeast Asia
    8.8 India
    8.9 Australia
9 Latin America
    9.1 Latin America Issue Tracking Software Market Size (2017-2028)
    9.2 Latin America Issue Tracking Software Market Size by Country (2017-2022)
    9.3 Latin America Issue Tracking Software Market Size by Country (2023-2028)
    9.4 Mexico
    9.5 Brazil
10 Middle East & Africa
    10.1 Middle East & Africa Issue Tracking Software Market Size (2017-2028)
    10.2 Middle East & Africa Issue Tracking Software Market Size by Country (2017-2022)
    10.3 Middle East & Africa Issue Tracking Software Market Size by Country (2023-2028)
    10.4 Turkey
    10.5 Saudi Arabia
    10.6 UAE
11 Key Players Profiles
    11.1 Backlog
        11.1.1 Backlog Company Detail
        11.1.2 Backlog Business Overview
        11.1.3 Backlog Issue Tracking Software Introduction
        11.1.4 Backlog Revenue in Issue Tracking Software Business (2017-2022)
        11.1.5 Backlog Recent Development
    11.2 Freshservice
        11.2.1 Freshservice Company Detail
        11.2.2 Freshservice Business Overview
        11.2.3 Freshservice Issue Tracking Software Introduction
        11.2.4 Freshservice Revenue in Issue Tracking Software Business (2017-2022)
        11.2.5 Freshservice Recent Development
    11.3 Vision Helpdesk
        11.3.1 Vision Helpdesk Company Detail
        11.3.2 Vision Helpdesk Business Overview
        11.3.3 Vision Helpdesk Issue Tracking Software Introduction
        11.3.4 Vision Helpdesk Revenue in Issue Tracking Software Business (2017-2022)
        11.3.5 Vision Helpdesk Recent Development
    11.4 AlarmsOne
        11.4.1 AlarmsOne Company Detail
        11.4.2 AlarmsOne Business Overview
        11.4.3 AlarmsOne Issue Tracking Software Introduction
        11.4.4 AlarmsOne Revenue in Issue Tracking Software Business (2017-2022)
        11.4.5 AlarmsOne Recent Development
    11.5 Zendesk
        11.5.1 Zendesk Company Detail
        11.5.2 Zendesk Business Overview
        11.5.3 Zendesk Issue Tracking Software Introduction
        11.5.4 Zendesk Revenue in Issue Tracking Software Business (2017-2022)
        11.5.5 Zendesk Recent Development
    11.6 Canfigure
        11.6.1 Canfigure Company Detail
        11.6.2 Canfigure Business Overview
        11.6.3 Canfigure Issue Tracking Software Introduction
        11.6.4 Canfigure Revenue in Issue Tracking Software Business (2017-2022)
        11.6.5 Canfigure Recent Development
    11.7 Freshdesk
        11.7.1 Freshdesk Company Detail
        11.7.2 Freshdesk Business Overview
        11.7.3 Freshdesk Issue Tracking Software Introduction
        11.7.4 Freshdesk Revenue in Issue Tracking Software Business (2017-2022)
        11.7.5 Freshdesk Recent Development
    11.8 Wrike
        11.8.1 Wrike Company Detail
        11.8.2 Wrike Business Overview
        11.8.3 Wrike Issue Tracking Software Introduction
        11.8.4 Wrike Revenue in Issue Tracking Software Business (2017-2022)
        11.8.5 Wrike Recent Development
    11.9 Bitrix24
        11.9.1 Bitrix24 Company Detail
        11.9.2 Bitrix24 Business Overview
        11.9.3 Bitrix24 Issue Tracking Software Introduction
        11.9.4 Bitrix24 Revenue in Issue Tracking Software Business (2017-2022)
        11.9.5 Bitrix24 Recent Development
    11.10 ServiceDesk Plus
        11.10.1 ServiceDesk Plus Company Detail
        11.10.2 ServiceDesk Plus Business Overview
        11.10.3 ServiceDesk Plus Issue Tracking Software Introduction
        11.10.4 ServiceDesk Plus Revenue in Issue Tracking Software Business (2017-2022)
        11.10.5 ServiceDesk Plus Recent Development
    11.11 Zoho
        11.11.1 Zoho Company Detail
        11.11.2 Zoho Business Overview
        11.11.3 Zoho Issue Tracking Software Introduction
        11.11.4 Zoho Revenue in Issue Tracking Software Business (2017-2022)
        11.11.5 Zoho Recent Development
    11.12 SysAid
        11.12.1 SysAid Company Detail
        11.12.2 SysAid Business Overview
        11.12.3 SysAid Issue Tracking Software Introduction
        11.12.4 SysAid Revenue in Issue Tracking Software Business (2017-2022)
        11.12.5 SysAid Recent Development
    11.13 ReQtest
        11.13.1 ReQtest Company Detail
        11.13.2 ReQtest Business Overview
        11.13.3 ReQtest Issue Tracking Software Introduction
        11.13.4 ReQtest Revenue in Issue Tracking Software Business (2017-2022)
        11.13.5 ReQtest Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
    13.1 Research Methodology
        13.1.1 Methodology/Research Approach
        13.1.2 Data Source
    13.2 Disclaimer
    13.3 Author Details

List of Tables
    Table 1. Global Issue Tracking Software Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
    Table 2. Key Players of On-Premise
    Table 3. Key Players of Cloud-Based
    Table 4. Global Issue Tracking Software Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
    Table 5. Global Issue Tracking Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
    Table 6. Global Issue Tracking Software Market Size by Region (2017-2022) & (US$ Million)
    Table 7. Global Issue Tracking Software Market Share by Region (2017-2022)
    Table 8. Global Issue Tracking Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
    Table 9. Global Issue Tracking Software Market Share by Region (2023-2028)
    Table 10. Issue Tracking Software Market Trends
    Table 11. Issue Tracking Software Market Drivers
    Table 12. Issue Tracking Software Market Challenges
    Table 13. Issue Tracking Software Market Restraints
    Table 14. Global Issue Tracking Software Revenue by Players (2017-2022) & (US$ Million)
    Table 15. Global Issue Tracking Software Market Share by Players (2017-2022)
    Table 16. Global Top Issue Tracking Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Issue Tracking Software as of 2021)
    Table 17. Ranking of Global Top Issue Tracking Software Companies by Revenue (US$ Million) in 2021
    Table 18. Global 5 Largest Players Market Share by Issue Tracking Software Revenue (CR5 and HHI) & (2017-2022)
    Table 19. Key Players Headquarters and Area Served
    Table 20. Key Players Issue Tracking Software Product Solution and Service
    Table 21. Date of Enter into Issue Tracking Software Market
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Issue Tracking Software Market Size by Type (2017-2022) & (US$ Million)
    Table 24. Global Issue Tracking Software Revenue Market Share by Type (2017-2022)
    Table 25. Global Issue Tracking Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
    Table 26. Global Issue Tracking Software Revenue Market Share by Type (2023-2028)
    Table 27. Global Issue Tracking Software Market Size by Application (2017-2022) & (US$ Million)
    Table 28. Global Issue Tracking Software Revenue Market Share by Application (2017-2022)
    Table 29. Global Issue Tracking Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
    Table 30. Global Issue Tracking Software Revenue Market Share by Application (2023-2028)
    Table 31. North America Issue Tracking Software Market Size by Country (2017-2022) & (US$ Million)
    Table 32. North America Issue Tracking Software Market Size by Country (2023-2028) & (US$ Million)
    Table 33. Europe Issue Tracking Software Market Size by Country (2017-2022) & (US$ Million)
    Table 34. Europe Issue Tracking Software Market Size by Country (2023-2028) & (US$ Million)
    Table 35. Asia-Pacific Issue Tracking Software Market Size by Region (2017-2022) & (US$ Million)
    Table 36. Asia-Pacific Issue Tracking Software Market Size by Region (2023-2028) & (US$ Million)
    Table 37. Latin America Issue Tracking Software Market Size by Country (2017-2022) & (US$ Million)
    Table 38. Latin America Issue Tracking Software Market Size by Country (2023-2028) & (US$ Million)
    Table 39. Middle East & Africa Issue Tracking Software Market Size by Country (2017-2022) & (US$ Million)
    Table 40. Middle East & Africa Issue Tracking Software Market Size by Country (2023-2028) & (US$ Million)
    Table 41. Backlog Company Detail
    Table 42. Backlog Business Overview
    Table 43. Backlog Issue Tracking Software Product
    Table 44. Backlog Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 45. Backlog Recent Development
    Table 46. Freshservice Company Detail
    Table 47. Freshservice Business Overview
    Table 48. Freshservice Issue Tracking Software Product
    Table 49. Freshservice Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 50. Freshservice Recent Development
    Table 51. Vision Helpdesk Company Detail
    Table 52. Vision Helpdesk Business Overview
    Table 53. Vision Helpdesk Issue Tracking Software Product
    Table 54. Vision Helpdesk Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 55. Vision Helpdesk Recent Development
    Table 56. AlarmsOne Company Detail
    Table 57. AlarmsOne Business Overview
    Table 58. AlarmsOne Issue Tracking Software Product
    Table 59. AlarmsOne Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 60. AlarmsOne Recent Development
    Table 61. Zendesk Company Detail
    Table 62. Zendesk Business Overview
    Table 63. Zendesk Issue Tracking Software Product
    Table 64. Zendesk Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 65. Zendesk Recent Development
    Table 66. Canfigure Company Detail
    Table 67. Canfigure Business Overview
    Table 68. Canfigure Issue Tracking Software Product
    Table 69. Canfigure Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 70. Canfigure Recent Development
    Table 71. Freshdesk Company Detail
    Table 72. Freshdesk Business Overview
    Table 73. Freshdesk Issue Tracking Software Product
    Table 74. Freshdesk Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 75. Freshdesk Recent Development
    Table 76. Wrike Company Detail
    Table 77. Wrike Business Overview
    Table 78. Wrike Issue Tracking Software Product
    Table 79. Wrike Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 80. Wrike Recent Development
    Table 81. Bitrix24 Company Detail
    Table 82. Bitrix24 Business Overview
    Table 83. Bitrix24 Issue Tracking Software Product
    Table 84. Bitrix24 Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 85. Bitrix24 Recent Development
    Table 86. ServiceDesk Plus Company Detail
    Table 87. ServiceDesk Plus Business Overview
    Table 88. ServiceDesk Plus Issue Tracking Software Product
    Table 89. ServiceDesk Plus Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 90. ServiceDesk Plus Recent Development
    Table 91. Zoho Company Detail
    Table 92. Zoho Business Overview
    Table 93. Zoho Issue Tracking SoftwareProduct
    Table 94. Zoho Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 95. Zoho Recent Development
    Table 96. SysAid Company Detail
    Table 97. SysAid Business Overview
    Table 98. SysAid Issue Tracking SoftwareProduct
    Table 99. SysAid Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 100. SysAid Recent Development
    Table 101. ReQtest Company Detail
    Table 102. ReQtest Business Overview
    Table 103. ReQtest Issue Tracking SoftwareProduct
    Table 104. ReQtest Revenue in Issue Tracking Software Business (2017-2022) & (US$ Million)
    Table 105. ReQtest Recent Development
    Table 106. Research Programs/Design for This Report
    Table 107. Key Data Information from Secondary Sources
    Table 108. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Issue Tracking Software Market Share by Type: 2021 VS 2028
    Figure 2. On-Premise Features
    Figure 3. Cloud-Based Features
    Figure 4. Global Issue Tracking Software Market Share by Application in 2021 & 2028
    Figure 5. SMEs Case Studies
    Figure 6. Large Enterprises Case Studies
    Figure 7. Issue Tracking Software Report Years Considered
    Figure 8. Global Issue Tracking Software Market Size (US$ Million), Year-over-Year: 2017-2028
    Figure 9. Global Issue Tracking Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
    Figure 10. Global Issue Tracking Software Market Share by Region: 2021 VS 2028
    Figure 11. Global Issue Tracking Software Market Share by Players in 2021
    Figure 12. Global Top Issue Tracking Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Issue Tracking Software as of 2021)
    Figure 13. The Top 10 and 5 Players Market Share by Issue Tracking Software Revenue in 2021
    Figure 14. North America Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 15. North America Issue Tracking Software Market Share by Country (2017-2028)
    Figure 16. United States Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 17. Canada Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 18. Europe Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 19. Europe Issue Tracking Software Market Share by Country (2017-2028)
    Figure 20. Germany Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 21. France Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 22. U.K. Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 23. Italy Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 24. Russia Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 25. Nordic Countries Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 26. Asia-Pacific Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 27. Asia-Pacific Issue Tracking Software Market Share by Region (2017-2028)
    Figure 28. China Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 29. Japan Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 30. South Korea Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 31. Southeast Asia Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 32. India Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 33. Australia Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 34. Latin America Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 35. Latin America Issue Tracking Software Market Share by Country (2017-2028)
    Figure 36. Mexico Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 37. Brazil Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 38. Middle East & Africa Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 39. Middle East & Africa Issue Tracking Software Market Share by Country (2017-2028)
    Figure 40. Turkey Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 41. Saudi Arabia Issue Tracking Software Market Size YoY Growth (2017-2028) & (US$ Million)
    Figure 42. Backlog Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 43. Freshservice Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 44. Vision Helpdesk Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 45. AlarmsOne Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 46. Zendesk Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 47. Canfigure Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 48. Freshdesk Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 49. Wrike Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 50. Bitrix24 Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 51. ServiceDesk Plus Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 52. Zoho Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 53. SysAid Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 54. ReQtest Revenue Growth Rate in Issue Tracking Software Business (2017-2022)
    Figure 55. Bottom-up and Top-down Approaches for This Report
    Figure 56. Data Triangulation
    Figure 57. Key Executives Interviewed
Please ask for List of Figures. Request Sample Report
Companies Included in Reports:
Backlog
Freshservice
Vision Helpdesk
AlarmsOne
Zendesk
Canfigure
Freshdesk
Wrike
Bitrix24
ServiceDesk Plus
Zoho
SysAid
ReQtest
Frequently Asked Questions
Issue Tracking Software report offers great insights of the market and consumer data and their interpretation through various figures and graphs. Report has embedded global market and regional market deep analysis through various research methodologies. The report also offers great competitor analysis of the industries and highlights the key aspect of their business like success stories, market development and growth rate.
Issue Tracking Software report is categorised based on following features:
  1. Global Market Players
  2. Geopolitical regions
  3. Consumer Insights
  4. Technological advancement
  5. Historic and Future Analysis of the Market
Issue Tracking Software report is designed on the six basic aspects of analysing the market, which covers the SWOT and SWAR analysis like strength, weakness, opportunity, threat, aspirations and results. This methodology helps investors to reach on to the desired and correct decision to put their capital into the market.

Related Reports

Myopia Lens

The research report includes specific segments by region (country), by company, by Type and by Ap ... Read More